New Technologies and Paradoxes

New technologies have been widely disseminated in the professional world. According to a survey conducted in France by the Institute Chronopost, 97% of managers now use a computer as part of their work and 51% a mobile phone. This widespread distribution
is not without its problems. According to the barometer CFE-CGC , 37% of managers believe that these new tools also bring negative effects, usually precipitated by three major paradoxes.

Speed ??and profusion
"New technologies help to produce increasing amounts of information, notes Philippe Douillet, in charge of the department of health and work Enact (National Agency for the improvement of working conditions). We must have the time and resources to manage them.
“However, the current development work sometimes requires a very fast decision making. Not to be slowed by new technology, managers should therefore benefit from simplification of the situation. "This is the paradox of such management tools, notes Fabien Geuser,
assistant professor at HEC-Lausanne. They must both represent the complexity of information, but also provide a necessary simplification to decision making. “To limit this paradox, the company must establish customizable dashboards for each business function.

Standardization and diversity
so that they centralize ue large amount of information, many tools and solutions are necessarily standardized. While Excel is for example possible to "hack", adding data or a column name, the integrated management tools generally the case is more complex. "In
many tools, the employee fills out a form on which he has no control," insists Fabien Geuser. However, this standardization can be a pitfall for managers, a kind of format which leaves out details that put together, yet can explain many things. "It’s a fact,
management tools are rarely made ??pieces and consultants do not always take the time to set them," Fabien pousuit of Geuser. So, these tools provide only a partial view of reality. To avoid this paradox, the company must allow each tool to integrate non-standard
data, sometimes in the form of a simple text field.

Interdependence and involvement
Computer tools are increasingly integrated, the information being thus interdependent. If a digit changes, for example a production price, this variation will have immediate consequences on other data. "This integration takes into account the situation of the
enterprise in real time, explains Philippe Douillet. But it also means that users are given a new show without them really known why it changed." This form of complexity can influence the degree of involvement of employees, who then suffer the feeling of the
tools available in order, however, provide them with information. To foil this paradox, the company must here play the card of pedagogy by explaining each indicator.

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Posted by Fouad Ashraf on Feb 13 2012. Filed under Sci-Tech. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry